Great food and atmosphere. On a rare occasion, service is slow. My every Monday morning coffee place.
I come to this store regularly. Regularly enough that staff at the counter know the orders of both my kids and myself. Over years I've never been so belittled by a member of the management staff as I have today. I have been making a simple observation that having all available sweeteners near iced tea is probably better than having mayonnaise, salt, and pepper there. I was verbally accosted in front of customers and staff. Told that if I need a specific sweetener I should a ask staff behind the counter. So I asked this gentleman since I'm walking with a cane right now, let's pretend I'm in a wheelchair. I have to navigate through customers or interrupt a busy employee to get something that should be readily available? Answer corporate told us to set it up this way, no they didn't. 1) if they had all stores would be that way. 2) I called.
This assistant manager has no business dealing with the public
A customer told this assistant manager that I was dealing with that I was on the phone with corporate to which he replied loudly enough for me to hear it, "I'm not worried. I called my manager, he won't be coming back here again."
Great customer service! I ordered online and my order wasn’t ready. I forgot the manager’s name but she was very professional. She apologized & even gave me a treat out of courtesy. The food was delicious and fresh.
manager very mean must not like old people or something he told me to take a hike and on the way out he told me to take a freakin hike! very mean guy basically just the meanest not a nice guy not sure if i will go back but love the soup wish they were open 24 hours so i could experience diff manage but its ok im fine just dont tell me to take a hike
Good prices, free refills on drinks and the best soup I've ever tasted! Friendly staff. :)
Panera Bread is a US Bakery based in Shrewsbury, Massachusetts. Panera Bread is located at 50 Boston Turnpike, Shrewsbury, MA 01545, USA.
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